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firefighter25
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HP All in One- Brand new and VERY loud!!!! Did I get a dud or is this normal?

HP Recommended
HP All in One

I just bought this product two days ago from Best Buy while it was on sale and thought it was a good buy. As soon as I plugged it in and got it running, I noticed how LOUD it is. The fan is running constantly and its just a constant humming sound. Very irritating when trying to work on this PC. Is this normal for this product or did I get a dud? 

 

Thanks in advance! 

 

2 REPLIES 2
The_Fossette
HP Support Agent
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Message 2 of 3
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@firefighter25

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number and the exact model for your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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JoeM63
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I have an old HP ENVY 23-d160qd TouchSmart All-in-One CTO Desktop PC that became loud after it got dirty. A new one that is noisy shouldn't be dirty yet, unless it was a display model.  Mine has three screws to remove the back panel for cleaning.  

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