HP All in one 27-cr2000t intel 225u cpu high temps on load

[viskanmai]

I received two all in one desktops with 225u cpu, and when i load cpu-z and stress test, the temps go to 105 degrees almost instantly on both machines, then clock speed gets lowered and temps still at 95 plus.

Is this normal, or just a bad thermal paste application, or just a very subpar cooler attached.

Its just for some basic office pcs that probably wont get stressed that hard day to day, but im shocked at the temperatures. I have many previous gen all in ones that never did this, max 65 degrees on some models, to max 75 on other models..

[Jerry_57]

Hi @viskanmai,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Experiencing high temperatures on your HP All-in-One 27-cr2000t with an Intel Core i7-225u CPU during stress tests can be concerning. Here are several factors to consider and steps you may take to address the issue:
 

Normal Temperature Range: For most modern CPUs, typical operating temperatures under load are usually between 70-85°C. Temperatures approaching 100°C may indicate a cooling issue that should be addressed.

Potential Causes:
 

• Thermal Paste Application: If the thermal paste between the CPU and the heatsink is not applied correctly, it can lead to poor heat transfer, resulting in higher temperatures. Reapplication of a quality thermal paste might help.
   
• Cooler Efficiency: Check if the cooler itself is adequate and functioning. The cooling system needs to be properly seated and capable of dissipating the heat generated by the CPU effectively.
   
• Dust and Ventilation: Ensure that there’s no dust build-up in the fans and that the computer has adequate ventilation. Restricted airflow can contribute to higher temperatures.
   
• BIOS/Firmware: Check if there's a BIOS or firmware update available for your model that might contain optimizations for power management and cooling efficiency.

Immediate Steps:
 

• Reapply Thermal Paste: If you're comfortable doing so, consider reapplying the thermal paste.
   
• Check Fans: Ensure that the cooling fans are functioning properly and that they increase speed under load.
   
• Monitor in Normal Use: As you've mentioned, this is for office use; monitor temperatures during typical activities to see if the issue persists.
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support