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HP Recommended

HI, while computer startup,  I am getting the Error - HP BIOS Update issue, unable to open BIOS image file.

I got few fix to try out but the problem is that system is not allowing me to login to BIOS setup. the bios page shows initializing and it keeps on restarting.

4 REPLIES 4
HP Recommended

Hi:

 

What is the full model number or product number of your PC?

 

There are a lot of recent problems with a BIOS update if your PC is an all in one with the MonkD motherboard.

 

Please see this discussion...You need to make a BIOS recovery drive with the F.41 BIOS update file and not the latest two that HP has.

 

Your PC's motherboard is the same one as in this discussion.

 

Solved: Re: ROM FAMILY SSID - HP Support Community - 8846687

 

See the last reply by Harinder_Singh:

 

"Thanks Paul, but this file seems to have errors...sp145453 and sp143666, Unable to make USB recovery flash drive, that's why when these updates are coming and people getting them installed are getting stuck in a BIOS update fail loop. Hence, on the basis of my exploitation SP141980 was fine, with this i was able to create BIOS recovery flash drive and finally restored BIOS and break the loop of BIOS update fail."

 

Link to the F.41 BIOS update.

 

https://ftp.hp.com/pub/softpaq/sp141501-142000/sp141980.exe 

 

The is link explains how to create a BIOS recovery flash drive.

 

I've already provided the BIOS file you need, which is good for either W10 or W11.

 

Updating the BIOS on HP Consumer Desktops outside of Windows 11| HP Computers| HP Support - YouTube

HP Recommended

Hi Paul, Yes the pc is HP All-in-One - 22-df0023w with the MonkD motherboard. 

I wanted to try out your fix  but the problem is that system is not allowing me to login to BIOS setup. the bios page shows initializing and it keeps on restarting. Esc \ F10 nothing is working. Any solution?

Thanks in advance.

RSA_2023_0-1693516151263.png

 

HP Recommended

You're very welcome. 

 

If you watched the video on how to create and use the HP recovery USB flash drive and it didn't work, unfortunately I don't have any suggestions for you to try. 

HP Recommended

Hi, again:

 

I did find this other document which provides a different method to recover the BIOS with the USB recovery drive.

 

HP Desktop PCs - Recovering the BIOS (Basic Input Output System) | HP® Customer Support

 

Last section.  There is a video at the very bottom of the page that describes how to do this on a notebook PC, and since it is included under the desktop link, perhaps it works the same way.

 

Install the BIOS recovery file

 

Restoring the BIOS with a Recovery Flash Drive on HP Notebooks

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