HP Bluetooth mouse x4000b partially not working

[Simplybrix]

Hello,

my product number is H3T51AA

I have a hp mouse, the x4000b that I use primarily with my 2017 MacBook Air. I’ve had it for several years and it’s worked fine all of the while. However, recently I’ve noticed that my mouse will connect to my computer and I can move my mouse but I cannot click with the left button. I can right click but once I right click, I cannot click with my left. Only my right. It’s been a bit of a hassle. I’ve tried to disconnect it and reconnect and I’ve tried changing the batteries. I’m not sure what could have caused this.

[Echo_Lake]

@Simplybrix

Thank you for posting on the HP Support Community.

This sounds like hardware related issue with the HP Bluetooth mouse. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.