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01-23-2023 12:49 PM
The HP CDDVDW SH-216bb SATA CDROM device not working! Will not read &/or recognize DVD's. Latest drivers appear to be installed. Don't know about firmware or software upgrade availability. This is an HP installed piece of hardware. Was working fine up until about a month ago!
01-23-2023 01:11 PM
It probably over 10 years old by now. Please clean the lens first. If still no help, please replace it or buy a new drive. They are selling a tool to clean the lens and how to clean:
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