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Locked

‎10-21-2024 01:58 PM

HP Recommended
Product: HP Compaq Elite 8300 SFF
Operating System: Microsoft Windows 10 (64-bit)

I have 2 identical HP Compaq Elite 8300 SFF PCs with the same problem
For some reason, the computer only starts with 02 GB of RAM
It could be two 01 GB sticks in slots 01 and 03 or one 02 GB stick in slot 01. I can't test slots 02 and 04
In addition, even if the computer turns on with 2 GB, it may not display a screen, spin the processor fan to its limit and not show any error signal (beep or LED light). I fix this by removing a stick from the slot so that the BIOS identifies that there was a "change" in size. After that, I turn off the PC and connect the stick that I removed and the PC (usually) starts
Until before the error, the 2 computers had four 2 GB sticks each.

 

I've done this so far:
* Cleaned the slots
* Use another compatible power supply
* Test with other RAM sticks of different frequencies, latency, size in GB, etc.
* Test with other compatible processors (a 3rd generation i3 and a 2nd generation i5. The original is an i5 3570)
* Update the BIOS: the latest version available on the website didn't work, but I updated it from version "K01 v02.05" to "K01 v02.90"
* The error occurs regardless of the operating system (obviously because it's "previous" to it)

 

Any idea what might be happening?

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