HP DVD-RW drive works only in horizontal position

Airlane1979 · ‎03-29-2022

I have a Dell Optiplex 3020 system in which the dealer installed a HP SN-208DB CD/DVD-RW drive in a vertical slot. It will not read a disc unless I put the case on its side. Has anyone else had this problem? Is it unique to my HP drive?

BeemerBiker · ‎03-29-2022

Vertical tray recorders need carefully handling to prevent the media from falling out of position when closing. That being said is is possible a manufacturing defect is allowing the media to slip out of position.

My Dell has the vertical slot type which holds the media securely. I have to remember which way to face the disk when inserting and have to check to see if I forgot to remove the previous disk else no problems.

Please use the button to close the tray, do not push it in and make sure it is nestled into the tray securely before pushing the close button.

If you have USB3 you might consider an external USB3 DVD recorder.

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Prométhée · ‎03-29-2022

hi

https://www.farnell.com/datasheets/1675673.pdf

if corresponds to this model it should be able to be functional in both cases!

It may be defective, does not seem recent

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