HP Desk top will not power up.

[Andy_W61]

Hi, I have a week old HP Envy Desktop 769-0050. I am finding that the oly way to get it to power up is to take out and replace the power lead. The PC then boots up just fine but until I have done the power lead shuffle nothing happens when I press the start button. Any Ideas?? Cheers, Andy.

[Riddle_Decipher]

@Andy_W61 Welcome to HP Forums Community!

I recommend you try with an alternate power cord/adapter and check if that works fine, 

Also, what exactly do you mean by power "lead"?

Meanwhile, try the below steps:

Step 1: Remove discs and devices

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

1. Turn off the computer.

2. Remove any discs and USB devices.

3. Remove memory cards from the card reader slot.

4. Disconnect all non-essential devices such as printers, scanners, external hard drives.

5. Leave only the mouse, keyboard, and monitor connected.

After you have removed all discs and devices, turn on the computer.

• If the computer starts, reconnect devices one at a time, to determine which disc or device is causing the problem. If the issue is solved, troubleshooting is complete.

• If the computer still does not start and exhibits the same problem, press and hold the Power button to turn off the computer. Do not connect anything, and then continue troubleshooting.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD

(By the end of this article all the issues should be resolved)

Keep us posted,

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