HP Device Assistant detects multiple Graphic devices and multiple audio devices

[sdWilder1]

PC running fine. I only question why HP Support Assistant Device Specifications show more than one device for Video and Audio.

VIDEO

Graphic device 1

AMD Radeon RX 6500 XT

Current resolution

3840 x 2160

Refresh rate

60 Hz

Version

31.0.14057.5006 (5/23/2023)

Graphic device 2

AMD Radeon(TM) Graphics

Version

31.0.14057.5006 (5/23/2023)

AUDIO

Device 1

AMD High-Definition Audio Device

Status

Enabled

Driver

AtihdWT6.sys

Version

10.0.1.24

Device 2

AMD High-Definition Audio Device

Status

Enabled

Driver

AtihdWT6.sys

Version

10.0.1.24

Device 3

Realtek High-Definition Audio

Status

Enabled

Driver

RTKVHD64.sys

Version

6.0.9464.1

Device 4

USB Audio Device

Status

Enabled

Driver

USBAUDIO.sys

Version

10.0.22621.1992

[Irfan_06]

Hi @sdWilder1,

 
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.

I understand you are viewing multiple entries related hardware for your PC. Not to worry I will help you to resolve the issue.

The information you see on the support assistance are the hardware options available for end user to configure or customize a Laptop as per there requirements.

 Refer to this document to find the specifications of your PC : Product specifications

I hope this helps.
Take care and have a good day.

 

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