HP Diagnostic UEFI

[nopejo]

Hi Riddle_D

Thanks for the reply.

HP state the following-

"When you upgrade the BIOS on your PC, a copy of the previous BIOS version is stored in the HP_TOOLS partition of your hard drive. Many HP computers have an emergency BIOS recovery feature that allows you to recover and install the last known good version of the BIOS from the hard drive, as long as the hard drive remains functional. This emergency recovery feature is separate from the BIOS and is designed to work in the event of a catastrophic BIOS failure."

I don't have a HP_Tools partition on my hard drive as it is MBR and has 4 partitions. My HP Tools is on the USB Flash Drive along with the HP UEFI Diagnostics.  What I can do is a fresh install of Windows 10 using UEFI and GPT. I don't have any data on the drive I need to backup. This will then allow me to create a HP Tools partition on the Hard drive. If I then do the BIOS update I understand a copy will be made of the existing BIOS and that I should be able to revert to it if the new BIOS Version is a problem.

"Many HP computers have an emergency BIOS recovery feature" How can I check if my HP Pavilion Desktop 500-406a has this feature.?

Or

Is there a way to copy the existing BIOS onto a USB Stick before I do a BIOS update?

The other thing is when I run the HP Support Assistant it doesn't suggest any BIOS updates,

Cheers

Noel

[DavidSMP]

@nopejo

Thank you for responding,

It's great to have you back 😉

I'm afraid we are at the end of the line,

Please Contact HP for further assistance as this could be a hardware malfunction:

HP Support can be reached by clicking on the following link:  

* Open link:  http://hp.care/2moMFSc

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!