HP Driver for Thunderbolt 3 PCIe for windows 11 PRO

[NEMO1611]

hi, 

I am not able to find de Driver in the HP Support web site for a thunderbolt card 3 pcie.  I have a HPZ4G4 CPU. I follow the installation card instruction without success... someone can help me..please

[Paul_Tikkanen]

Hi:

If this is not the driver you need, please post the hardware ID for the Thunderbolt device that needs a driver.

Driver - HP Z4 G4 Workstation (1JP11AV) | HP® Customer Support

Use this guide for how to find the hardware ID for a device:

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[NEMO1611]

i downloaded but it give me the error 0x80070643 fatal error during installation, the thundebolt card I have is product number 3UU05AT  HP Thunderbolt 3 PCIe Card. .. thanks

[Paul_Tikkanen]

You're very welcome.

I need the hardware ID for the device in the device manager.

If it needs a driver, there should be a device in the device manager with a little ! mark next to it.

I need the hardware ID for that.

The model number doesn't help much because I cannot find anything at all about the card other than the specs and how to install it.  No support or drivers.

HP® Thunderbolt 3 PCIe 2-port I/O Card (3UU05AA) | HP® US Official Store

HP Thunderbolt-3 Dual Port PCIe I/O Card

WS_OPT_QSG_Thunderbolt_3_L31829-001.fm (hp.com)

[NEMO1611]

on the device manager, I found the Thundebolt (TM ) Controller - 15D2 . I am not sure if this means something for you.. thanks

[Paul_Tikkanen]

It sounds to me that the driver is already installed--especially if you don't see any devices in the device manager that are missing any drivers.

[NEMO1611]

apparently it is installed, but I am not able to open de content that  is my graphic card, and also I am not able to see the icon in the system try. 

[Paul_Tikkanen]

Did you read the installation instructions I posted for the card?

It shows that a cable needs to be plugged into a port on the motherboard as well as being installed in the PCI express slot. 

In any event, unfortunately I wouldn't be able to help you with getting the card to work. 

[NEMO1611]

yes, I followed up all the instructions , the only part that I am not able to reach is the Step 4 Loading the Thundebolt3 PCLE card driver.

I doing something wrong ... any ways thank again