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- HP ENVY 34 Curved - need to replace keyboard/mouse but seems...

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02-24-2020 05:31 PM
I have a new HP ENVY 34 Curved and want to replace the keyboard and mouse which are very underwhelming for this beautiful machine. The keyboard and mouse transmitter/receiver is nowhere to be found externally so it has to be inside the case. There is no way I am going to try and hack open the case and look around.
So HP the question is which combinations of new, genuine HP keyboards and mice can I consider that would be a direct replacement for the originals and would work out of the box for my new PC after putting new batteries in and not utilizing a new USB dongle?
02-24-2020 07:39 PM
@Lefty99 , welcome to the forum.
Here is a video that may help you locate the dongle:
HP keyboards and mice are paired with the dongles. Therefore, you can not use the dongle with other keyboards and mice. If you buy another set they will come with their own dongle.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!