• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-19-2024 11:52 PM

HP Recommended
Product: HP Elite t655 Thin Client (56X64AV)

There has been an unexplained phenomenon that I wanted to share with this. This has happened three times. After the bios is upgraded, the Thin Client will reboot as expected. Then the screen will go black. The only solution is to unplug the HDMI cable from the thin client and plug it back in. It did not happen every time, but it did happen three times. We attempted to solve the problem by rebooting the Thin Client, but it did not help. The only solution was to unplug and replug the HDMI cable. Strange days indeed...

This is a problem with Main Board or BIOS update is damage?
Who can help Me with this issue?

Category:
2 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.