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HP Recommended

Recently purchased a AMD Radeon RX 6300 to upgrade from the already installed AMD Radeon R7 430 but it when I install the new graphics card into the system and power it up, the system's fans spin for about 5 seconds before restarting and the monitor never gets an signal. I tried:

  • Installing the Radeon RX 6300 into a different system (GPU works)
  • Updating the BIOS (didn't work)
  • Resetting BIOS settings (didn't work)
  • Resetting the CMOS battery (didn't work)
  • Disabling Secure Boot and Enabling Legacy Boot in BIOS menu (didn't work)

Based on what I could search up before I purchased the Radeon RX 6300, it seemed that the new graphics card would work perfectly fine in my elitedesk. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I did some more googling and found out that the Radeon RX 6300 isn't in the list of 'available graphics' for my specific HP Elitedesk model according to my model's datasheet.

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1 REPLY 1
HP Recommended

I did some more googling and found out that the Radeon RX 6300 isn't in the list of 'available graphics' for my specific HP Elitedesk model according to my model's datasheet.

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