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‎12-07-2019 07:26 AM

HP Recommended
Product: HP All-in-one
Operating System: Microsoft Windows 10 (64-bit)

I just purchased an HP All-in-one desktop.  It came with a beautiful white wireless keyboard and mouse.  Am looking for suggestions on how to safely clean them.  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-09-2019 05:40 PM

HP Recommended

@JudyMarie,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know how to clean the keyboard.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

To clean the keyboard, use high alcohol content (rubbing alcohol 90% preferably) and Q-tips and work on each key individually and carefully to remove sticky residue. Use as little liquid as possible.

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1

‎12-09-2019 05:40 PM

HP Recommended

@JudyMarie,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know how to clean the keyboard.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

To clean the keyboard, use high alcohol content (rubbing alcohol 90% preferably) and Q-tips and work on each key individually and carefully to remove sticky residue. Use as little liquid as possible.

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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