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HP Recommended
HP 24-g012 and Hp SK-2063
Microsoft Windows 10 (64-bit)

I just bought a refurbished ALL in 1 computer from the Micro Center and when I brought it home my mouse conected to the computer, but not my keyboard. My keyboard is a SK- 2063 and I don't see where the on button is or how tp cpnnect it to the computer because the mouse and keyboard uses the same reciever, but the mouse is only working. Anybody know how to fix it so I can use my keyboard?

3 REPLIES 3
HP Recommended

@Bryanbk, welcome to the forum.

 

Here is a guide that may help you solve your problem.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

I am having the same issue as the other person. There is no connect or power button on the keyboard. I tried to follow the guide that was posted and it was useless. Is there a way to pair or re-sync the keyboard to the USB?

HP Recommended

@CoreyC614, welcome to the forum.

 

I can't find any specs for the keyboard and mouse.  However, here is a video that may help you:

 

 

Like I said, without the specs I can't determine exactly how your keyboard is setup.

 

For future reference, it is better if you start your own thread even if the thread is similar to your problem.  Once a thread has replies, others don't respond.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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