• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-06-2023 07:35 AM

HP Recommended
Product: HP ENVY Phoenix Desktop - 810-430qe CTO

Is it possible to obtain a user manual for the Kaili2 motherboard that is found in my HP ENVY Phoenix 810-430QE CTO?  I am specifically looking for a pinout diagram for the fan plugs on the motherboard for PUMP_FAN and CPU_FAN.  Secondly, is it possible to "ignore" one of the system fans on this motherboard?  I am currently running the latest BIOS revision available, A0.13 Rev.A.  In the BIOS I find no way to do anything other than view the CPU fan speeds.

 

PS - I have already contacted MSI and they have informed me that they do not have any information about this board because it is an HP specific board.  Thanks.

Category:
12 REPLIES 12

‎05-07-2023 08:17 AM

HP Recommended

Hello??

Was this reply helpful? Yes No

‎05-07-2023 10:12 AM

HP Recommended

Hi.

It is Sunday and patience

 

Here is the only information available on the Kaili2 motherboard (MS-7826 Ver. 2.0)

https://support.hp.com/us-en/document/c04525350

 

Finding information about the CPU fan header is simple.
The pinout is standard and can be found by a Google search for a four-pin fan pinout

 

The images I found of the MS-7826 Ver. 2.0 motherboard are low res. The only fan header I see is the CPU fan header next to the first DIMM slot.

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎05-07-2023 04:28 PM

HP Recommended

I have already found that but that provides no detailed information or schematic of the board at all.  It just tells you what can be connected externally via the ports and connections on the exterior of your case rather than within your case.

Was this reply helpful? Yes No

‎05-08-2023 09:40 AM

HP Recommended

look closely at the labels near the headers.

 

This is going to be about as good as it gets for prebuilt PC motherboards. 

 

If you move to building your own PC and choose a board, processor, memory  and everything else, then finding information is simple.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎05-08-2023 06:40 PM

HP Recommended

Yes, what do you want to know about the labels near the headers?

 

I have 3 choices.  4 pin CPU_FAN.  4 pin PUMP_FAN.  And 3 pin SYS_FAN.  Nothing has ever been connected to the 3 pin SYS_FAN header in the 8-1/2 years that I have been using this system.

Was this reply helpful? Yes No

‎05-09-2023 10:09 AM

HP Recommended

Aha.

 

You have been using the PC for eight and a half years. 

 

Take a look at your other thread.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎05-09-2023 12:43 PM - edited ‎05-09-2023 12:43 PM

HP Recommended

Thank you for your severely insightful assistance.

Was this reply helpful? Yes No

‎05-09-2023 02:38 PM

HP Recommended

That kind of  comment isn't really friendly.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎05-09-2023 06:55 PM

HP Recommended

And your comment wasn't very helpful.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.