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- HP Monitor VH240 A will not turn on

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10-16-2022 07:58 PM
I've had my HP monitor for almost 2 years now and have had no issues whatsoever. The all of a sudden, yesterday when trying to use the monitor, the monitor would not turn on. Usually when it is plugged in, it will be in sleep mode and display an orange/yellow light to show that it is in sleep mode. Yesterday, there was no light. I have tried different outlets(that definitely work) , different wires, making sure everything is plugged in all the way, basically anything that you can think of. Still nothing. It seems a little odd that I have had no problems up until this point and then all of a sudden it just stops working and won't turn on. If anyone has had this problem before or knows of this issue please let me know how this can be resolved.
Thank you,
Qeiws
11-10-2022 05:47 AM
@Qeiws
Welcome to the HP support community.
I understand that your HP monitor is not turning on, I am glad to assist you.
This seems to be a hardware issue and requires one on one interaction to fix the issue.
I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee