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- HP OMEN 25L adding more ram not working

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06-03-2024 09:54 AM
Hello, I have recently acquired a pair of ram sticks so I could upgrade to 32Gb of ram from 16Gb. I Put in the new ram sticks but my PC would not start properly with the new ram. Do I have the wrong type of ram or is it something else? Please help me with the problem.This is the new one+
This is the old one
06-05-2024 11:57 AM
Hi @Jofjosi,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
Refer to this document: OMEN 25L Desktop PC GT11-1000a
OMEN 25L GT11-1002nf Desktop PC Product Specifications
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.