• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎08-30-2025 01:34 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

My hard drive crashed so I purchased a new one and loaded Windows 7 64 bit. It is now saying I don't have a Network Adapter driver.

1 REPLY 1

‎08-30-2025 01:41 PM

HP Recommended

Go to the device manager and there will be a list of devices that probably need drivers.

 

Post the descriptions and hardware ID's for those devices so I can figure out what drivers they need.

 

A network adapter that needs a driver will be labeled two ways:

 

A wireless network adapter is labeled as a Network Controller.

 

A wired network adapter is labeled as an Ethernet Controller.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.