HP Pavilion 24-xa All-in-One Desktop PC (4NZ69AV)

[Tim631]

I am trying to work out if the above is Windows 11 compatible. The Windows PC Health Check comes back with an almost instant "NO" due to the processor; AMD RYZEN 5 2600H with RADEON GRAPHICS.

Is there an upgrade option to get me onto Windoes 11 or is it time to buy a new PC?

Many thanks.

 

[Paul_Tikkanen]

The AMD RYZEN 5 2600H processor is not on the list of Microsoft's W11 supported processor list.

Windows processor requirements Windows 11 supported AMD processors | Microsoft Learn

If you are happy with your PC, and if you are interested in doing an in-place upgrade from W10 > W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)

Download the W24H2 ISO file and use that (3rd option).

Download Windows 11

You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.

7-Zip

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

Other than that, your PC will continue to get the monthly cumulative and other updates.

That's only a minor inconvenience to have continued OS support beyond October of 2025.

[Hawks_Eye]

@Tim631,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Your HP Pavilion 24-xa All-in-One Desktop PC with an AMD Ryzen 5 2600H processor is not officially compatible with Windows 11 because Microsoft’s minimum requirements exclude this CPU. Since the Windows PC Health Check tool instantly rejects it, that confirms the processor is unsupported.
 

Upgrade Options:

Install Windows 11 Unsupported (Risky but Possible)

• You can install Windows 11 by bypassing the checks using Microsoft's official registry edit method or third-party tools.
• However, Microsoft warns that unsupported PCs may not receive future updates and could run into compatibility issues.
• Performance may vary, and some features like TPM-based security enhancements won’t be fully functional.

Upgrade the CPU (Not Practical)

• Your all-in-one PC is likely using a soldered processor, meaning you cannot upgrade the CPU to a supported one.

Stick with Windows 10

• Windows 10 will continue receiving security updates until October 14, 2025, so you’re still safe for a while.

Buy a New PC (Best Long-Term Solution)

• If you want full Windows 11 support with guaranteed updates and new features, it may be time to consider a new PC.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Hawks_Eye

HP Support