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3pointz
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HP Pavilion 590-p0030 Overheating

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HP Pavilion 590-p0030
Microsoft Windows 10 (64-bit)

My HP Pavilion 590-p0030 was purchased as a floor model from BJs earlier this year.  It's apparently out of warranty even though I've owned it less than a year.  In the meantime, the system occasionally shuts down because of the HP temperature protection.  I use CoreTemp to monitor the temperature, but I don't see any issues when I'm using the PC.  It seems to happen most often when I sign a user out from Windows or overnight when nothing should be going on.  Should I purchase an additional case fan or an upgraded CPU fan?  Any recommendations?  Or should I just bite the bullet and upgrade the CPU to an I5 9400? (Currently an I3 8100).

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KrazyToad
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HP Support Agent
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@3pointz


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please ensure the computer has the latest BIOS. Link: https://support.hp.com/us-en/drivers

 

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c06365289

 

If you have purchased this computer less than one year back, then you are entitled for the 1 Year HP Warranty

 

You can raise a Warranty Dispute from this Link: https://support.hp.com/in-en/document/c05084516

 

Thank you 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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