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‎06-09-2019 03:58 AM

HP Recommended
Product: hp Pavilion 800 keyboard and mouse
Operating System: Mac OS X 10.11 El Capitan

Hey Everyone,

 

Have been having trouble to connect all of my 'gadgets'. So I have a Macbook that I connected to a HP Pavilion monitor and i also got a wireless mouse and keyboard. Te mouse connected without a problem but the keyboard has been a bit more complicated.. It is on and connected but only certain keys will work (the volume, brightness etc. Only a couple of Fkeys work but the letters etc i still have to typ from my MAcbook... How do i fux this? 🙂 🙂 🙂

2 people had the same question
2 REPLIES 2

‎06-11-2019 12:33 PM

HP Recommended

@clanschot, Welcome to HP Support Community!

 

Have you tried using the keyboard on a Windows PC?

 

If it works fine on Windows, it could be a compatibility issue with Mac

If it has issues with Windows too, then it could be a hardware issue.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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‎09-15-2019 11:39 AM

HP Recommended

Hello!

I have a similar problem.

The mouse works fine, but only a few multimedia keys and the alt button work on the keyboard.
On Windows, the kit works well.

I'm using Mac OS Mohave 10.14.6 (18G95)

There is a solution?

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