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‎07-12-2017 11:17 AM

HP Recommended
Product: HP Pavilion All-in-One a240se
Operating System: Microsoft Windows 10 (64-bit)

Just taking the machine out of the box. I find a single Allen key in the box, in a bag with a part number. JXN83017010. have not yet turned on the system. What is the tool for? Nothing on the quick start sheet.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2017 02:24 PM

HP Recommended

@EdLipson,

I do believe I did answer this in the past.  Does the monitor base match yours.

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/What-is-the-allen-wrench-for/m-...

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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3 REPLIES 3

‎07-12-2017 02:24 PM

HP Recommended

@EdLipson,

I do believe I did answer this in the past.  Does the monitor base match yours.

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/What-is-the-allen-wrench-for/m-...

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎07-13-2017 06:41 AM

HP Recommended

You did but my search on Allen did not find it.  Now I know where the screw it fits is. Thanks.

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‎07-13-2017 03:29 PM

HP Recommended

@EdLipson,

Glad to help you.  It's one of those gems you keep as a bookmark.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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