• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Example: Pavilion 570-p0xx
Microsoft Windows 10 (64-bit)

I have a HP Pavilion Desktop, 570-P0xx, that's what it says on PC, yet when checking info with assistance says its a different #, continues to have problems all the time slow, if I try assistance it always gives me a different product name...could this be a problem why it doesn't work well, or is there something I can do to fix it

1 REPLY 1
HP Recommended

@Rosie33 

 

Normally HP Pavilion Desktop, 570-P0xx is a series on many machine from HP Pavilion Desktop, 570-P000aa to HP Pavilion Desktop, 570-P999zz therefore you need to know EXACTLY what is your machine.

 

Basically they have same base components bot options/combinations/configurations are NOT the same. The HPSA will give you the right product code/number and that is what do you have.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.