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‎07-26-2019 05:41 PM

HP Recommended
Product: Example: Pavilion 570-p0xx
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Pavilion Desktop, 570-P0xx, that's what it says on PC, yet when checking info with assistance says its a different #, continues to have problems all the time slow, if I try assistance it always gives me a different product name...could this be a problem why it doesn't work well, or is there something I can do to fix it

1 REPLY 1

‎07-27-2019 08:38 PM

HP Recommended

@Rosie33 

 

Normally HP Pavilion Desktop, 570-P0xx is a series on many machine from HP Pavilion Desktop, 570-P000aa to HP Pavilion Desktop, 570-P999zz therefore you need to know EXACTLY what is your machine.

 

Basically they have same base components bot options/combinations/configurations are NOT the same. The HPSA will give you the right product code/number and that is what do you have.

 

Regards.

BH
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