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HP Recommended
HP Pavilion Gaming Desktop TG01-2170m CTO
Microsoft Windows 11
My HP Pavilion Gaming Desktop has been not as good lately. Every once and a while the screen freezes and most of my games have lower fps than before. Any fixes? Thanks
 
 
2 REPLIES 2
HP Recommended

Hello @MrAspect 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Disk drives>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Storage controllers>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

MrAspect_0-1666836442164.png

MrAspect_1-1666836490255.pngMrAspect_2-1666836496546.png

 

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