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HP Recommended

Hi all,

My HP pavillion Gaming Pc wont start. The computer itself turns on but nothing comes on the screen. I am thinking something is wrong with the motherboard and needs to be replaced. My first question is does anyone know how much a replacement from HP would cost? Also is it possible to replace the motherboard with another similar board? The model number is TG01-2170m. The Board Info says ERICA3_ERICA5 RevA motherboard. I am looking to replace with a ERICA_ERICA2 motherboard, and not sure if this is possible

1 REPLY 1
HP Recommended

@Cisco-FL

 

Welcome to the HP support community.

 

I understand that you are getting no boot issues on your notebook, I am glad to assist you.

It is not recommended to replace the motherboard on the computer.

Meanwhile:- 

Please attempt the below steps fix the issue: 

Perform a hard reset 

Attempt a BIOS recovery  

Run the System Diagnostics tests 
   

For more steps, click here 

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.