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- HP Pavilion Windows 10 Hard disk error (3F1)

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04-06-2020 07:53 PM
This is the second request for a solution with new input.
Recently I got the Hard Disk Error Hard Disk 1 (3F1) which indicates an error from the hard disk, BUT when I hit
Ctrl-Alt-Del It is working and can be logged in .
I have tried the "Download tool" and have the USB hard drive but all failed.
I have reformatted the same hd and got the same error message with the same computer.
BUT when I moved the same hd to another computer it is working with no error at all.
Anything wrong with BIOS(CMOS) content !?
Kindly let me know.
Thanks.
04-07-2020 02:44 AM
Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?
HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html
Which may mean it is on the Main Board, like the BIOS (CMOS/RTC battery) or the connector or chipset/driver.