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HP Pavilion Gaming 15-ec1000 Laptop PC (9EK36AV)
Microsoft Windows 11

Hi! I'm just a bit worried, I use my PC everyday or work and it's usually left open and not close it every use. But last night, I closed it and when I opened it, I just saw the edge frame of my popping up and there's a little metal that was like about to comeout. I've never dropped it and not open and close everytime. But please let me know so that I can know the cause and bring it to the center to fix it. Thank you so much!
There was a metal that started popping upThere was a metal that started popping upcc5de76e-300c-4baa-8980-d33a70b1e739.jpg

1 REPLY 1
HP Recommended

@Erykah09. Welcome to the HP Support Community! 

 

We're here to help you tackle that HP Pavillion Gaming Laptop 15 screen issue! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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