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‎02-15-2024 10:50 AM

HP Recommended

I am having an issue with my work computer and have limited functionality to solve the problem. I tried updating the HP S73 Firmware but it’s stuck in kind of a loop. I’ve restarted the computer many times but it’s still displaying an error. The code is Code 14, but when I restart the computer to solve that code it does nothing.

 

In the Device Manager the device has an exclamation point on it.

 

Systeem-SKU 1J6J1EA#ABH

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2024 01:17 PM

HP Recommended

Okay, I've solved it by downloading and installing the firmware update directly from HP. 

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1 REPLY 1

‎02-15-2024 01:17 PM

HP Recommended

Okay, I've solved it by downloading and installing the firmware update directly from HP. 

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