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HP SSD EX900 M.2 250GB Warranty Claim

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Microsoft Windows 10 (64-bit)



I've got two HP EX900 NVME SSDs that I'm trying to file a warranty claim on. However, when I go to the HP support page and put in their S/N, I get a message telling me to "please enter a valid SN". I'm confident that I'm entering it correctly--- but it appears that this SSD model isn't in that database.


How can I file a warranty claim on them?

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sorry  for that, it seems to be indeed recurrent for some!


@Echo_Lake  please help


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HP Support Agent
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Message 3 of 3
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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, 

I understand that you are unable to register for the HP SSD warranty. in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.


Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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