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HP SSD EX920 M.2 1TB

I have an HP SSD EX920 M.2 1TB that is malfuctioning. The HP website won't allow me to register the serial number because it says it's invalid, so I can't find a contact for an actual HP support person.  It has a 5-year warranty, so I would like to get it replaced under the warranty policy. How do I actually connect to a real HP agent?

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