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‎04-07-2019 07:40 PM

HP Recommended
Product: HP 20-c022 all in one
Operating System: Microsoft Windows 10 (64-bit)

When I go to use HP Support to look for updates in just 2 seconds it's done looking and states I'm good, it used to that like 30 seconds to check. Also I have now have 14 driver updates that failed to load, what's up Doc's.

1 REPLY 1

‎04-08-2019 04:54 AM

HP Recommended

Hi,

 

Is there an option for event log? (On the Support Tool) You could try to re-install those if applicable. 

 

You could try re-installing the software. I've also noticed on newer versions of Windows 10 some driver's are being pulled through on general updates and therefor will fail if it already exists. Overall I would reccomend just uninstalling and installing the software again and this should allow you to install any new ones.

 

Here's the installation link:

Click here

 

Thanks,

 

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