• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
TouchSmart 520-1030
Microsoft Windows 10 (64-bit)

Hello,

 

I have an HP TouchSmart 520-1030 that has an IPISB-NK motherboard with an intel i3 2120 installed. 

 

I am wondering if this motherboard will support an Intel 3rd gen processor (such as an i7 3770s). I do not see 3rd gens listed on the support list for the motherboard, but the sockets for the two are the same, and I know 2nd gen motherboards could be compatible with 3rd gens with the correct BIOS version for the board. 

 

I have not been able to find any information through searching about newer releases on the BIOS for this particular board, so I am wondering if an updated version even exists, or if there is a compatible BIOS that would add support for a 3rd generation processor. 

 

Thank you in advance to anyone that can help.

 

EDIT:

I appear to be on BIOS version 7.08, and I believe I have found a version 7.11. I haven't tried to install 7.11, I want to be sure this BIOS is truly compatible with my mobo, I am pretty sure it is, but the question is will 7.11 even add support for a 3rd gen processor if I upgrade?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SSJ_7YL3R 

 

There are few generations of the motherboard

 

gen 1:             https://support.hp.com/sg-en/document/c02998126

gen 2:            https://support.hp.com/au-en/document/c03305138

 

You have to use right part # otherwise you can't get what you want.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@SSJ_7YL3R 

 

There are few generations of the motherboard

 

gen 1:             https://support.hp.com/sg-en/document/c02998126

gen 2:            https://support.hp.com/au-en/document/c03305138

 

You have to use right part # otherwise you can't get what you want.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Banhien

 

Thank you so much for your quick reply. That seems to be what I am looking for. I would assume the BIOS version between the two boards are probably not compatible (if I were to find one), but if I have the second generation IPISB-NK motherboard then my upgrade options would include the 3rd gen processors. 

 

Follow-up question you may know the answer to: I have found the 35W MXM cooler that fits the Type-A cards compatible with this motherboard, but I am wondering if there will be compatibility issues with a card I choose. Will the MXM slot accept and operate a card properly that is within spec (like a regular desktop x16 PCIe slot)? Or will the BIOS/Motherboard only recognize "approved" MXM cards? I have been looking at Nvidia Quadro M1000M MXM cards, which are Type-A MXM 3.0 cards, but rated at 40W. I know the power requirement is 5W over for the cooler and the board's spec, but will the card still boot with the machine? I can deal with a bit of throttling if it is a thermal issue, but it seems 5W could be within a margin of error for power delivery if it is a limitation of the board. 

 

Sorry for the lengthy question here. I appreciate any insight you can provide.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.