12-18-2018 06:44 PM
Today the tool told me there were multiple updates. I ran them through and it said to restart.
I did so, but still keep getting the same reminder, but now for just one update, BIOS LO4
It just keeps going around and around, saying it is already downloaded, and when it asks for installation, it comes back to the same again.
In one section, after loading, it comes up with the screen marked "2"...am I supposed to do something there?
I have rebooted many times, but it keeps telling me the same updated is needed via a yellow exclamation in the HP question mark (?) icon in the tray, and when the program is loaded up.
How do I fix this please?
12-19-2018 02:54 AM
Interesting to see that you also have not been mantained by HPSA in the last 14 months.
See also my post here:
This only proves that this is yet another HP **bleep**-up - mark this update as 'ignore' assuming that BIOS got installed and updated previously.
06-05-2019 06:30 AM
What's the SP number for this file?
You could download and install it manually - assuming that it's definitely correct for your PC package.
Otherwise my previous advice stands: just mark it as 'ignore' for a month or so.
06-05-2019 09:36 AM
You can get it from here:
VERSION: 00.02.31 REV: A PASS: 1
You seem to be few versions behind (v02.27) based on the screenshot provided so worth installing it.