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‎04-25-2021 04:20 PM

HP Recommended
Product: HP Envy 23
Operating System: Microsoft Windows 10 (64-bit)

I purchased the HP Wireless Elite V2 Desktop keyboard and mouse to replace my old keyboard, but there is no link 5 receiver. It is useless without the usb receiver.  How can we resolve this problem? 

1 REPLY 1

‎05-15-2021 12:45 AM

HP Recommended

Is there a compartment on the bottom-side of the mouse that holds the USB receiver?

 

Or, is it a Bluetooth keyboard/mouse, not a USB interface?

 

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