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Very happy to see that the error that gave to me (9999) is not referenced along the others error...

In my opinion we need to investigate more about the Wireless Keyboard driver:

I've already tried to uninstall it, install: "Keyboard OSD for Caps/Num/Scroll lock" and reboot, but it seems that it keep to install just the generic one. How I can force to delete it and install the original one instead of the generic one?

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