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Locked

‎08-03-2024 12:18 PM

HP Recommended

I purchased this PC end of 2023 and it has steadily increased in locking up completely for around 30 seconds at a time and has had multiple blue screens. After some research I've found there are known and admitted issues from Intel regarding this exact chip family produced in 2023 and now these processors are no longer listed for sale in any machine I can find on HP web site, particularly this model. I want to know what HP intends to do to correct the issue?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.