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‎02-25-2019 10:49 AM

HP Recommended
Product: HP Z210 SFF
Operating System: Microsoft Windows 10 (64-bit)

Having a serious problem with the drivers of a HP Z210 SFF desktop PC. After a re-Image, the drivers for those are invalid or just not working. I have tried almost every driver from HP and a couple from Intel but none of them have worked.

 

I am unable to connect a Wireless dongle to the PC as well. I'm guessing its because of the PCI drivers because the USB ports work with my external hard drive but not for the wiresless dongle. I really need help. 

3 REPLIES 3

‎02-25-2019 12:09 PM - edited ‎02-25-2019 12:17 PM

HP Recommended

Hi:

 

For the audio, I recommend that you use the audio driver directly from Realtek.

 

Accept the agreement.  Download and install the Windows 64 bit driver and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

The PCI serial port and PCI SCC devices install with this one driver...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the Intel Active Management Technology (AMT) in supported workstation models that are running a supported operating system. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp54501-55000/sp54840.exe

 

W10 should have automatically installed the ethernet driver.

 

My HP 8200 Elite CMT has the same model ethernet adapter as the Z210 and W10 automatically installed driver version 12.2.45.0 dated 8/10/2012.

 

 

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‎03-08-2019 08:42 AM

HP Recommended

Apologies but the ethernet controller didnt work. I didnt try the sound yet because it isnt as important. Internet connection is the most important. I forgot to add that I work in a tech department and we image machines sometimes. So it is a "custom" image per se. Any other suggestions or workarounds?

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‎03-08-2019 08:54 AM

HP Recommended

Hi:

 

The only other suggestion I can offer would be to try this one...shows driver support for the model ethernet adapter the z210 comes with.

 

https://downloadcenter.intel.com/download/28415/Intel-Network-Adapter-Driver-for-Windows-10?product=...

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