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HP Recommended
HP Z3700 Wireless Mouse
Microsoft Windows 10 (64-bit)

I bought an HP Z3700 Wireless Mouse from Amazon in May 2022. A few months later the left click became defective.

When I try to register my device on the HP Support Center, it shows "Invalid serial number". I have tried it several times but it just doesn't work. It's the exact Serial Number written on the back of the mouse.

Can someone please help so I can avail the warranty and get it replaced?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.