HP Z3700 pairing with a different receiver???

[Korben_Dallas]

Hi,

I've been using my Z3700 for a few months and recently I bought a second one for my partner.

COMPUTER 1 - RECEIVER 1 - MOUSE 1

COMPUTER 2 - RECEIVER 2 - MOUSE 2

It was working fine for a few days but today both mice are connecting to the same receiver on COMPUTER 1.

I tried unplugging everything from computer 1 and still MOUSE 2 won't work. If I plug RECEIVER 2 to COMPUTER 1 it still won't work.

Either RECEIVER 2 has stopped working or MOUSE 2 has paired with RECEIVER 1.

Is there a way to reset the pairing? What does the CONNECT button even do, there's no mention of it in the instructions.

Thanks

Even when unplugging the receiver from COMPUTER 1, the mouse in COMPUTER 2 doesn't work. If I plu

[Prométhée]

hi

it is possible that a receiver is out of service

Remove the batteries from both mouse 
, for a minute
connect the faulty receiver to one of the two computers
Only replace the batteries in one of the two mouse
Press the connect button for a few seconds
See if it works or not