-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- HP elite 8300

Create an account on the HP Community to personalize your profile and ask a question
10-16-2024 02:35 PM
Hola tengo una HP Elite Compaq 8300 y una tarjeta grafica Nvidia NVS 310, pero cuando conecto la tarjeta grafica y enciendo la PC, emite 4 pitidos cortos y una luz roja, luego cuando quito la tarjeta grafica y la vuelvo a encender la pc esta normal
Solved! Go to Solution.
Accepted Solutions
10-16-2024 03:41 PM
Hi, @Kiru_2004
The 4-beep code you are getting is related to a power issue which I don't understand, since the card you installed is well within the power supply requirements your PC has.
See the troubleshooting guide, Appendix A, page 58 for how to troubleshoot the 4-beep code error.
The Nvidia NVS 310 graphics card only has a 20W power draw and should work fine with your PC's 240 W power supply.
NVIDIA NVS 310 Specs | TechPowerUp GPU Database
I wonder if there is a short in the card or something because if the PC works fine with the card removed, then there probably isn't a problem with anything else but the video card.
Either that, or your PC's power supply is on its way out and couldn't handle an additional 20W power draw.
10-16-2024 03:04 PM
Hey @Kiru_2004!
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.
Thank you for your understanding.
Regards
10-16-2024 03:41 PM
Hi, @Kiru_2004
The 4-beep code you are getting is related to a power issue which I don't understand, since the card you installed is well within the power supply requirements your PC has.
See the troubleshooting guide, Appendix A, page 58 for how to troubleshoot the 4-beep code error.
The Nvidia NVS 310 graphics card only has a 20W power draw and should work fine with your PC's 240 W power supply.
NVIDIA NVS 310 Specs | TechPowerUp GPU Database
I wonder if there is a short in the card or something because if the PC works fine with the card removed, then there probably isn't a problem with anything else but the video card.
Either that, or your PC's power supply is on its way out and couldn't handle an additional 20W power draw.