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‎05-29-2019 09:26 AM

HP Recommended
Product: HP 23es 23-inch Display

My HP 23 ES model monitor's power adapter has stopped working. I have two monitors, only one of the monitor's adapter isn't working. I checked by using the other monitor's power adapter and it works just fine. So I concluded it's the power adapter issue. I'm out of warranty, so checking what are my options to buy a replacement power adapter. Any help is appreciated!

 

Thanks

Arun

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-29-2019 09:31 AM

HP Recommended

@amarella,

Try unplugging the cable that plugs into the power brick. Then re-plug the cable firmly.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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3 REPLIES 3

‎05-29-2019 09:31 AM

HP Recommended

@amarella,

Try unplugging the cable that plugs into the power brick. Then re-plug the cable firmly.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎05-29-2019 09:43 AM

HP Recommended

@Wb2001,

Thank you very much for your prompt response! It defnitely worked. Feel pretty lame for not trying that before 🙂 and I'm glad I asked the question before ordering a replacement one.

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‎05-29-2019 09:56 AM

HP Recommended

@amarella,

Simple solution.  Glad you asked :OpenSmile:

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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