HP pavilion 23 desktop keeps shutting down

[Runstephrun]

My desktop keeps shutting down randomly. I’ve run all sorts of tests and no errors. Don’t think it’s overheating. any ideas?

[Echo_Lake]

@Runstephrun
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?

The Windows Power troubleshooter can be used to find and fix problems with computer power settings.

To run the Power troubleshooter, complete these steps:

1. In Windows, search for and open Troubleshooting.

2. In the Troubleshoot computer problems window, under System and Security, select Improve power usage.

   Figure: Improve power usage

   

3. Click Next in the Power window. The Power troubleshooter starts detecting issues.

   Figure: Detecting issues

   

4. When the detection process is complete, the recommended actions are displayed. Follow the on-screen instructions to fix any detected problems.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.