HP phoenix 860-010 Hard drive

[Amuadael]

The original hard drive that this PC came with is a 128GB Sata SSD. It's absolutely tiny. Seeing that it is 10GB shy of being full I installed windows on a new drive that I purchased, changed the boot order, and removed the old drive. When I tried to boot it It absolutely refused even though I marked the new drive as a boot drive, and also said it requires the 128GB SSD to run. How do I fix this?

[Raj_05]

Hi @Amuadael,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

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Alden4
HP Support 

[Raj_05]

Hi @Amuadael,

Thank you for your response, 

It seems like your HP ENVY Phoenix Desktop is configured to require the original 128GB SATA SSD for booting, even if you've installed Windows on a new drive. This could be due to several reasons, including the presence of a recovery partition on the original SSD or specific BIOS settings. Here's how you can resolve this issue:

Check BIOS/UEFI Settings:

• Reinsert the original 128GB SATA SSD into your computer.
• Boot into the BIOS or UEFI settings by pressing the appropriate key during startup (often, it's F2, F12, or Delete).
• Look for a setting related to boot priority or boot order.
• Ensure that the new drive where you installed Windows is set as the first boot device. Also, check if there's an option to disable Secure Boot or enable Legacy Boot if needed.

Update BIOS/UEFI Firmware:

• Check if there is a BIOS or UEFI firmware update available for your computer on the HP support website. Sometimes, updating the firmware can resolve compatibility issues.

Clone the Original SSD:

• If there are essential system files or partitions on the original 128GB SSD that are needed for booting, you can clone the entire drive to your new drive. There are various software tools available for this purpose, such as Clonezilla, Macrium Reflect, or Acronis True Image.

Remove Unnecessary Files:

• If you're concerned about space on the original SSD, you can uninstall unnecessary applications or delete unneeded files to free up space.

Consider a Clean Windows Install:

• If all else fails, you might need to perform a clean installation of Windows on the new drive. Ensure you back up all your important data before doing this, and follow a guide to install Windows from scratch.

It's essential to be cautious when making changes to your computer's BIOS or UEFI settings, as incorrect settings can affect its functionality.

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

Take care and have a great day ahead!

Alden4
HP Support