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‎11-29-2025 11:35 AM

HP Recommended
Product: HP Pavillion All-in-One 24-k0xxx
Operating System: Microsoft Windows 11

Hi,

I have a HP Pavillion All-in-One 24-k0xxx (NOT touch screen) and the screen recently cracked.

I THINK this may be the screen I need but I'm not 100% sure what the part number is or what pin connector the screen uses and don't want to buy it and then it ends up being incorrect.

Any help?

 

2 REPLIES 2

‎12-01-2025 07:37 PM

HP Recommended

Hi @nak2003,

 

Welcome to the HP Support Community!  

  

We're here to help you tackle that hardware failure/malfunction! Don't worry, we've got your back!  

I am sorry to hear that your screen is cracked, I would request you to share me the picture of the UNIT along with Serial number and product number to help your further.

  

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.  

  

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.  

You can use this link as well:  

Private Messages - HP Support Community 

 

  

We're looking forward to helping you resolve this issue!  

  

Stay tuned, and thanks for your patience!  

  

Best regards,
Pallipurath

I'm an HP Employee.


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‎12-04-2025 10:17 AM

HP Recommended

Hi, I have responded to the private message with images of my PC, alongside the Serial no. and Product no.

Was this reply helpful? Yes No
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