• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-14-2020 02:33 PM

HP Recommended
Product: Example: touchsmart 610
Operating System: Microsoft Windows 7 (64-bit)

I have a touchsmart 610. I lost the power supply input cord. On the power supply of says 100-240v-2A 50/60Hz input. I can't find a cord that matches. Does it have to be 2A or will something else still work? Thank you for any help you can provide.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2020 03:35 PM

HP Recommended

@Delv1,

Those have a wall cord, is that what you lost?

NEMA 5-15P To IEC 60320 C5 Standard Laptop Power Cord, Black

https://www.sfcable.com/6ft-18-awg-nema-5-15p-to-c5-power-cord-3-slot-mickey-mouse-style.html?gclid=...

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎05-14-2020 03:35 PM

HP Recommended

@Delv1,

Those have a wall cord, is that what you lost?

NEMA 5-15P To IEC 60320 C5 Standard Laptop Power Cord, Black

https://www.sfcable.com/6ft-18-awg-nema-5-15p-to-c5-power-cord-3-slot-mickey-mouse-style.html?gclid=...

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎05-14-2020 08:04 PM

HP Recommended

It is the cord from the wall to the power supply box but mine has three flat prongs. The box says input of 2A but I borrowed my son's desktop HP cord that goes directly to his computer and it worked. Now that I am trying to order one I don't know how important the 2A input number is. Thanks for trying to help.

Was this reply helpful? Yes No

‎05-14-2020 08:56 PM

HP Recommended

I figured it out finally and I was able to order the correct cord. The site you have me a link to is amazing so thank you so much for your help and being there to help others as well. I have you the thumbs up. Take care.

Was this reply helpful? Yes No

‎05-15-2020 04:13 PM

HP Recommended

@Delv1,

Glad that site was helpful.  Thank you.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.