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Lilly-smith
Level 1
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Message 1 of 2
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Hard disc DST fail

HP Recommended
HP Pavilion 11 -n010d
Microsoft Windows 10 (64-bit)

 

HP Pavilion 11 -n010dxx360 PC   DST failed.  Everything was ok, till I down loaded Chrome  home page. It appears that the computer may have install the down load but  it could not boot up. It came back saying it found a problem and it goes to say " Un mountable Boot Volume. Then preparing the automatic repair.  I crated a w10 media but off course I could not fix or download w10. It sounds like  I may need to install a new SSD but I would like to know  from HP first.

Thanks in advance.

the PC  I believe was a 2016 product

Failure code   U08FTV-76NABD-XD7V6J-60TX03

PN F9J18UA#A8A

 

1 REPLY 1
old_geekster
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@Lilly-smith , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.  Also, did you receive any error message except for DST failed?



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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