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HP Recommended
HP Pavilion All-in-One - 22
Microsoft Windows 10 (64-bit)

My HP Pavilion All-in-One - 22-a140xt has had repeated hard drive errors.  I've done all the things I could find - reformat, reinstall, chkdisk, scandisk.  But it keeps not starting with fatal errors.  Finally, I ran the HP diagnostics at start up and selected "Hard drive extended test."  I got this message:

 

Hard Drive Optimized DST Check: FAILED

Failure ID: RGFTGM-7S08MP-QFFWLK-61S103

Product ID: N1N09AV#ABA

 

I bought this in Nov 2015, so it's out of warranty, and I assume my HD is toast.  So my question is:

 

Should I buy a new PC or a new HD?  And if a new HD, which model?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

If you like the PC, I think it would be a lot cheaper to buy a new hard drive.

 

I checked the parts list and the upgrading and servicing guide and it looks like you would replace the drive with a standard 3.5" desktop hard drive.

 

But I suggest you open up the PC and check what is in there now before buying a new HDD.

 

http://h10032.www1.hp.com/ctg/Manual/c04717173

 

I don't know what storage size drive you have in there now, or what size you want/need, but here is a link to a good quality 1 TB SATA III hard drive.

 

https://www.amazon.com/Blue-Cache-Desktop-Drive-WD10EZEX/dp/B0088PUEPK/ref=sr_1_3?ie=UTF8&qid=149903...

 

If you don't have W10 recovery disks, you can make your own plain W10 installation media by using the media creation tool at the link below.  The file should automatically work with the product key in your PC's BIOS.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you do have recovery media, then you will have to replace the hard drive with one of at least the same size as what you have in there now.

 

If you make the plain W10 installation media, then you can install the drivers and available software for your PC at the link below.

 

https://support.hp.com/us-en/product/hp-pavilion-22-a100-all-in-one-desktop-pc-series-touch/8499728/...

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

If you like the PC, I think it would be a lot cheaper to buy a new hard drive.

 

I checked the parts list and the upgrading and servicing guide and it looks like you would replace the drive with a standard 3.5" desktop hard drive.

 

But I suggest you open up the PC and check what is in there now before buying a new HDD.

 

http://h10032.www1.hp.com/ctg/Manual/c04717173

 

I don't know what storage size drive you have in there now, or what size you want/need, but here is a link to a good quality 1 TB SATA III hard drive.

 

https://www.amazon.com/Blue-Cache-Desktop-Drive-WD10EZEX/dp/B0088PUEPK/ref=sr_1_3?ie=UTF8&qid=149903...

 

If you don't have W10 recovery disks, you can make your own plain W10 installation media by using the media creation tool at the link below.  The file should automatically work with the product key in your PC's BIOS.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you do have recovery media, then you will have to replace the hard drive with one of at least the same size as what you have in there now.

 

If you make the plain W10 installation media, then you can install the drivers and available software for your PC at the link below.

 

https://support.hp.com/us-en/product/hp-pavilion-22-a100-all-in-one-desktop-pc-series-touch/8499728/...

 

HP Recommended

Thanks, that worked!

HP Recommended

You're very welcome.

HP Recommended

I have the same problem, thank you for the great tutorial, I have a question: can I upgrade the cpu on this pc to a I5 or I7?

Thank you.

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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Thank you


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