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AliAyman
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Message 1 of 2
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Hardware problem.

HP Recommended
HP Pavilion all in one 24 xa0002ne
Microsoft Windows 11

I have a hp pavilion all in one pc and is beeping 3 long beeps and 2 short beeps, and is not starting up so what to do?

1 REPLY 1
Prométhée
Level 16
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Message 2 of 2
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HP Recommended

hi

You probably have a problem with a memory module
you have to open the computer, and if you have two, test one then the other

24-xa0002ne Product Specifications

 
16 GB DDR4-2666 SDRAM (2 x 8 GB)

 Upgrading and Servicing Guide

 

so if it works with at least one module, the other is probably damaged

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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